ARTG has a very high success rate for learnership delivery. ARTG provides a complete solution for the successful delivery of learnership, either directly or through its Joint Venture Partners.




The specialised nature of learnerships make successful delivery of these learning programs difficult for many corporates. For the learnership to succeed you need to:

  • Find the right learners.
  • Have good facilitators and good learning material.
  • Ensure workplace learning and good mentoring.
  • Provide a sound assessment process that will not be overturned at verification.
  • Meet all the stringent INSETA administrative requirements.
  • Provide professional support for any learner with a disability that is in line with INSETA requirements.



The management of the delivery of learnerships has grown in complexity:

Multiple service providers need to be managed (recruitment, training and assessment delivery, support for learners with a disability, reporting to the SETA to access grants).
There is greater emphasis on workplace learning due to the introduction of logbooks; more support for mentors and line managers is needed.
The large internal team managing a learnership of previous years has shrunk to one person.

ARTG therefore offers overall project management of the learnership to:

  • Negotiate with all the service providers.
  • Provide one point of contact for the client.
  • Manage the project delivery from start to finish.
  • This includes overall project planning, curriculum design, quality control, meetings management, feedback, monitoring and reporting.
  • It ensures that the project is tightly managed, that there is clarity on roles and responsibilities, that line managers are adequately supported and that the organisational interface is at a satisfactory level
  • Manage the varying administrative and reporting demands of a learnership.
  • This includes assistance with the preparation of the learnership application if required, learner agreements, and progress and closure reporting for the relevant SETA.
  • Assist client reporting for the duration of the learnership to the SETA.
  • It ensures that all SETA administrative requirements for learnerships are met.




ARTG provides assistance in identifying the qualification most suited to meet business needs as well as in accessing available SETA funding.


(Optional) The greatest success is achieved when the employer is able to match the job function requirements of where the learner will be placed and what the learner will be required to do in the work environment, with job applicant strengths.


(Optional) This will be required only if learners with a disability are included in the program. Should this be the case then the program will need to meet the INSETA policy requirements in this regard.

Should this be the case, then ARTG is able to draw on Joint Venture partners for specialised disability support. This support will include:

  • An Occupational Therapist (OT) assessment of each learner to establish what accommodation is needed.
  • OT audit of the workplace to ensure it can accommodate the learner
  • Workplace and learner group sensitisation workshops to assist in the accommodation of disabled learners.
  • Ongoing support to learners with a disability and their managers and mentors throughout the program.


As the learners selected usually have very limited working experience and are making the transition to the workplace, ARTG provides a bridging program for learners to equip learners with the skills to achieve greater success in the workplace. This program includes:
  • Basic life and business skills
  • Work readiness skills
  • Teamwork and interpersonal skills
The recommendation can include an optional IT skills building program.
  • Some level of computer literacy is helpful in completing the qualification and is also essential for success in the insurance sector. It is not a requirement of the qualification and so is not included in the unit standards to be trained and assessed. Nevertheless we recommend that appropriate skill building in this area is provided for learners.
  • In particular a basic ability to use email, word processing and spread sheets are as necessary in an insurance workplace as they are necessary in completing the Portfolios of Evidence for the qualification.
  • The client may wish to provide this training internally. Alternatively ARTG can recommend providers who are equipped to deliver such a program.


Training delivery ensures that learners are provided with appropriate facilitation and learner guides.
  • Facilitation
  • Learning material in a tablet, online or printed Review and feedback
  • Associated administration
  • Reporting
Assessment delivery to ensure that adequate assessment of learners takes place and to ensure the moderation and ETQA administration takes place.
  • Assessment guides, including customised workplace assessment guides.
  • Learner logbooks, if required.
  • Formative and summative assessment and a remedial summative assessment.
  • Internal moderation.
  • Management of external verification.
  • National Learner Record Database liaison.
  • Certification by providing statements of credits for each learner upon completion.
  • Associated administration and records as is needed to meet ETQA requirements.
  • Reporting for learnerships, supplying relevant information for learnership reports within the deadlines as agreed with the client and to meet ETQA requirements.
We recommend group sizes of between 20 and 25 learners as most cost effective.


The inclusion of the INSETA logbook puts significant pressure on each worksite to support learning.

The employer is now required to ensure that learners are given in depth workplace experience and exposure to the Exit Level Outcomes of the qualification itself within the workplace. The employer must also provide a mentor for each learner who is able to assist the learner in reaching competency in the workplace.

For workplace learning to be effective it is important to ensure that:

  • Senior managers in the business unit thoroughly understand what investment will be needed and what support must be provided to the learner, including the appointment of a mentor during the time the learner spends in the workplace.
  • Mentors are thoroughly prepared for this role before the learner joins them. Mentors are then supported throughout the program as the learner develops new skills and requires more extensive workplace experience.
  • The workplace can support the academic and physical requirements (e.g. a table and chair, internet access et al) of the learner.


(Optional) Many of our clients wish to ensure that learners are compliant with the Financial Services Board requirements on completion of the learnership.

ARTG provides an optional study support program for learners intending to write the First Level Regulatory Exam for Representatives (RE5). This is a Blended Learning program that includes three half-day contact sessions and further online and telephonic support.



(Optional) Our clients frequently anticipate that they may be able to offer additional employment to all qualifying learners.

Should some learners not be retained by the employer on completion of the learnership, ARTG Joint Venture Partners can be engaged to assist in outplacement, should this be required.

ARTG also offers any ARTG learner completing a qualification the opportunity to advertise on the ARTG Graduate Placements website which showcases high calibre ARTG graduates.

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