In Real Life: Kick-start the Shift to Modern Workplace Learning

When I joined Kaplan seven years ago, I had one directive from the operational senior vice president who oversaw the training function: modernize our approach to learning. That sounds like an exciting and enviable challenge, right? I walked through the door during a period of historic growth for the world’s largest education company. Meanwhile, the learning and development (L&D) function had not yet been fully defined and provided me with the opportunity to make a real impact.